Monthly plans
You can cancel at any time from the Billing page in your account. Your plan stays active until the end of the month you have paid for, and you won't be charged again. We don't refund partial months.
Yearly plans
If you change your mind, ask within 14 days of your first yearly payment and we will refund it in full. After 14 days, you can still cancel at any time: your plan stays active until the end of the year you have paid for, and we don't refund the unused part.
Billing mistakes
If you were charged twice, charged after cancelling, or charged the wrong amount, we will refund the difference in full, whenever you notice it.
How to ask
Use our contact page and choose "Billing", with the email address on your account. Refunds go back to the card you paid with, through Stripe. Your bank usually shows them within 5 to 10 business days.
Your rights
This policy does not limit any right you have under consumer protection laws in your province.